Privacy Policy

1. Who we are

Klavy operates a rewards and discounts platform for consumers and partner venues in Qatar. Contact us at info@myklavy.com or WhatsApp +974 7067 5213. Our base of operations is Doha, Qatar.

2. Information we collect

Depending on how you use Klavy, we may collect:

• Account details — name, email, phone number, and profile preferences when you register or request early access.
• Usage data — offers viewed, redemptions, Sparkle points activity, device type, and approximate location (when permitted) to show relevant Qatar offers.
• Vendor application data — business name, contact person, email, phone, category, and venue details submitted via our vendor form.
• Technical data — IP address, browser type, and basic analytics cookies needed for site performance and security.

3. How we use your information

• Provide and improve the Klavy app, website, and redemption experience
• Process offer redemptions and Sparkle rewards
• Respond to support requests and vendor partnership inquiries
• Send service updates or marketing communications (you may opt out)
• Detect fraud, abuse, and protect platform integrity
• Comply with applicable Qatar laws and legal obligations

4. Sharing of information

We do not sell your personal data. We may share information with:

• Partner venues — limited redemption details needed to honor an offer (for example, QR voucher validation).
• Service providers — hosting, analytics, email, or messaging partners who process data on our instructions.
• Authorities — when required by law or to protect rights, safety, and security.

5. Cookies and similar technologies

Our website may use essential cookies for functionality and optional analytics to understand traffic. You can control cookies through your browser settings.

6. Data retention

We keep personal data only as long as needed for the purposes described above, including legal, accounting, or reporting requirements, then delete or anonymize it where practicable.

7. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure; please use strong credentials and contact us if you suspect unauthorized access.

8. Your choices

• Request access, correction, or deletion of your personal data
• Opt out of non-essential marketing emails
• Withdraw consent where processing is based on consent

To exercise these rights, email info@myklavy.com.

9. Children’s privacy

Klavy is intended for users who can legally form a contract in Qatar. We do not knowingly collect personal data from children under 13. If you believe we have, contact us to remove it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of Klavy after updates means you accept the revised policy.

11. Contact

Questions about privacy: info@myklavy.com
Vendor / sales: sales@myklavy.com
Website: https://myklavy.com